Enterprise-Grade Security for AI-Powered Supply Chains

When you trust an AI platform with your supply chain operations, you’re trusting it with some of your most sensitive business data. That trust has to be earned through demonstrated security practices, not just promises.

Our Security Foundation

Authentica is built on enterprise-grade infrastructure with security controls that meet the requirements of the most demanding industries. Here’s what that means in practice:

SOC 2 Compliance

We maintain SOC 2 compliance, which means an independent auditor has verified that our security controls are not just designed correctly, but are operating effectively over time. This covers:

Security of customer data
Availability of our services
Processing integrity
Confidentiality of information

Encryption Everywhere

All data is encrypted both in transit and at rest:

In transit: TLS 1.2 or higher for all connections
At rest: AES-256 encryption for stored data
Key management: Hardware security modules (HSMs) for cryptographic key storage

Access Control

We implement the principle of least privilege throughout our organization:

Role-based access control (RBAC) for all systems
Multi-factor authentication required for all administrative access
Regular access reviews and immediate revocation upon role changes
Audit logging of all access to customer data

Incident Response

No security program is complete without a tested incident response plan. Our commitment:

72-hour breach notification: If we detect a security incident affecting your data, you’ll know within 72 hours
Detailed incident reports: We provide full transparency about what happened, what data was affected, and what we’re doing about it
Post-incident review: Every incident triggers a root cause analysis and process improvement

Infrastructure Security

Our platform runs on AWS infrastructure with additional security layers:

Network segmentation and firewalls
DDoS protection
Intrusion detection and prevention systems
Regular vulnerability scanning and penetration testing
24/7 security monitoring

≥99% Uptime SLA

We back our infrastructure with a 99% monthly uptime SLA. If we miss that target, you receive service credits:

Below 99% but at or above 98%: 5% credit
Below 98% but at or above 96%: 10% credit
Below 96%: 20% credit (maximum)

Data Lifecycle

Security extends to the entire data lifecycle:

Collection: Only necessary data is collected, with clear purposes defined
Processing: Data is processed only as needed to deliver services
Retention: Data is retained only as long as needed
Deletion: Upon termination, all customer data is deleted within 30 days with written certification

Working With Your Security Team

We’re happy to work with your security and compliance teams during the evaluation process. We can provide:

SOC 2 reports
Security questionnaire responses
Architecture documentation
Penetration test summaries